Short-Term Vacation Rental Unit Emergency Contact

The owner of a short-term vacation rental unit shall designate a short-term vacation rental unit emergency contact on its application for a short-term vacation rental unit certificate. A property owner may serve as the short-term vacation rental unit emergency contact; provided, that such owner is able to comply with the requirements of this Section. The duties of the short-term vacation rental unit emergency contact are to:

(a)be reasonably available to handle any problems arising from the short-term vacation rental unit or its occupants;

(b)appear on the premises of any short-term vacation rental unit within two

(2)hours following notification from the Director, village Mayor, or emergency personnel of issues related to the use or occupancy of the premises. This includes, but is not limited to, notification that occupants of the shortterm vacation rental unit have created unreasonable noise or disturbances, engaged in disorderly conduct or committed violations of the applicable law pertaining to noise, disorderly conduct, overcrowding, and consumption of alcohol or use of illegal drugs. Failure of the agent to timely appear to two

(2)or more complaints regarding violations may be grounds for penalties as set forth in this Chapter. This is not intended to impose a duty to act as a peace officer or otherwise require the emergency contact to place himself or herself in a perilous situation;

(c)receive and accept service of any notice of violation related to the use or occupancy of the premises; and

(d)monitor the short-term vacation rental unit for compliance with this Chapter.

(e)An owner may change his or her designation of a short-term vacation rental unit emergency contact temporarily or permanently; however, there shall only be one

(1)such emergency contact for a property at any given time. To change the designated emergency contact, the owner shall notify the Director in writing of the new emergency contact’s identity, together with all information regarding such person as required by the applicable provisions of § 61134. Review of an application shall be conducted in accordance with due process principles and shall be granted unless the applicant fails to meet the conditions and requirements of this Chapter, or otherwise fails to demonstrate the ability to comply with the laws of Guam or the United States. Any false statements or information provided in the application are grounds for revocation, suspension and/or imposition of penalties, including denial of future applications.