Fair Consumer Practices

Every institution that is under the jurisdiction of the Council or is exempt from the jurisdiction or purview of the Council pursuant to §44103 of this Chapter and that either directly or indirectly solicit for enrollment of any student shall:

(a)disclose to each prospective student a statement of the purpose of such institution, its educational programs and curricula, a description of its physical facilities, its status regarding certification, its fee schedule and policies regarding retaining student fees if a student withdraws, and a statement regarding the transferability of credits to and from other institutions. Every institution, private and public, shall make the required disclosures in writing at least one

(1)week prior to enrollment or collection of any tuition from the prospective student. The required disclosures may be made in the institution's current catalog;

(b)use a reliable method to assess, before accepting a student into a program, the student's ability to complete successfully the course of study for which he or she has applied;

(c)inform each student accurately about financial assistance and obligations for repayment of loans; describe any employment placement services provided and the limitations thereof; and refrain from promising or implying guaranteed placement, market availability, or salary amounts;

(d)provide to prospective and enrolled students accurate information regarding the relationship of its programs to state certification requirements for practicing related occupations and COL 110609 CH. 44 PRIVATE POST-SECONDARY INSTITUTIONS professions in Guam;

(e)ensure that all advertisements are accurate and not misleading;

(f)publish and follow an equitable prorated refund policy for all students, and follow both the federal refund guidelines for students receiving federal financial assistance and the minimum refund guidelines set by Council rule;

(g)follow the requirements of Guam and federal laws that require annual reporting with respect to crime statistics and physical plant safety and make those reports available to the public; and

(h)publish and follow procedures for handling student complaints, disciplinary actions, and appeals. In addition, institutions that are required to be certified by the Council shall disclose to prospective students that additional information regarding the institution may be obtained by contacting the Council on Post-secondary Institution Certification.