Zero Tolerance for Drug or Alcohol Use

(a)

(1)The TTNC shall adopt and enforce a zero-tolerance policy regarding drug and alcohol use by TTNC drivers.

(2)The zero-tolerance policy shall prohibit any use or impairment due to intoxicating drugs or alcohol while a TTNC driver is providing prearranged rides or is logged on to the TTNC’s digital network.

(b)The TTNC shall publish on its website notice of its zerotolerance policy, as well as procedures for a rider to report a complaint about a driver suspected to have been under the influence of illegal drugs or alcohol during a prearranged ride.

(c)The TTNC shall conduct an investigation into every reported complaint of violation of its zero-tolerance policy, and the policy shall include procedures for suspension or termination of TTNC drivers.

(d)The TTNC shall maintain records relevant to the enforcement of the requirements of this Section for a period of at COL9192018 CH. 28 – TRANSPORTATION/TAXICAB NETWORK COMPANY SERVICES ACT least four

(4)years from the date that a rider complaint is received by the TTNC.