Operational Requirements

(a)Rates. Taxicab drivers shall prominently post rates in accordance with 16 GCA § 11102 for each vehicle and charge accordingly. Drivers who operate as TTNC drivers are exempt from this requirement.

(b)The TTNC’s software application or website shall display for the passenger the applicable rates being charged and the option to receive an estimated fare before the passenger enters the TNC vehicle.

(c)Records. TTNCs shall maintain the individual records of all trips made by all drivers for at least two

(2)years from the date each trip was provided.

(d)Driver Information. Taxicab drivers shall display driver information in accordance with 16 GCA § 11102. The TTNC’s software application or website shall display for the passenger, at a minimum, the first name and photograph of the TNC driver.

(e)Marking of Vehicles.

(1)All taxicabs shall be clearly marked as such and in accordance with 16 GCA § 11103.

(2)Vehicles operated solely by TNC drivers are exempt from the above marking requirements.

(3)The TNC’s software application or website shall display for the passenger the make, model, and license plate number of the TNC vehicle.

(4)The TNC may display a placard of the company name on or within the TNC vehicle for ease of identification for the consumer.

(f)Method of Soliciting Rides. Only taxicab drivers are permitted to solicit or accept street hails. TTNC drivers shall accept only rides arranged through a TTNC’s digital network and shall not solicit or accept street hails.

(g)Nothing in this Section shall prohibit a TTNC from using an internet online-enabled platform or application to connect passengers with drivers as long as all other requirements for taxicab COL9192018 CH. 28 – TRANSPORTATION/TAXICAB NETWORK COMPANY SERVICES ACT companies, vehicles, and drivers are met.