Taxpayer Assistance Claim Support Act of 2014

(a)The Director of the Department of Revenue and Taxation shall establish an income tax refund assistance automated telephonic hotline, and establish reasonable security measures for the protection of taxpayer privacy in accordance with local and federal statutes and regulations.

(b)The automated hotline shall include the following:

(1)information to taxpayers on the status of the processing of income tax return(s);

(2)information to taxpayers relative to any income tax refunds owed to them, including the amount and the tax year; and

(3)information to taxpayers on whether the income tax return is an ‘A-status return’.