Good Samaritan

(a)No provider of computer software or of an interactive computer service may be held liable for identifying, naming, removing, disabling, or otherwise affecting a computer program through any action voluntarily undertaken, or service provided, where the provider:

(1)intends to identify accurately, prevent the installation or execution of, remove, or disable another computer program on a computer of a customer of such provider;

(2)reasonably believes the computer program exhibits behavior that violates this Act; and

(3)notifies the authorized user and obtains clear and conspicuous consent before undertaking such action or providing such service. COL 3/18/2024 CH. 46 FORGERY, FRAUDULENT PRACTICES AND TELEPHONE RECORDS

(b)A provider of computer software or interactive computer service is entitled to protection under this Section only if such provider:

(1)has established internal practices and procedures to evaluate computer programs reasonably designed to determine whether or not a computer program exhibits behavior that violates this Act; and

(2)has established a process for managing disputes and inquiries regarding misclassification or false positive identifications of computer programs. Nothing in this Section is intended to limit the ability of the Attorney General, or a District Attorney, to bring an action against a provider of computer software or of an interactive computer service. ---------- COL 3/18/2024