Public Transportation Services

There is, within the Department of Administration, a Division of Public Transportation Services. The Director of Administration shall be the only government official to provide and contract for public transportation on Guam’s roads and highways.

(a)Any individual, business or organization providing public transportation services pursuant to a contract with the Division of Public Transportation Services of the Department of Administration shall:

(1)Ensure that each of its employees, e.g. driver, dispatcher, or transport care attendant, who works directly with the public complete, within six

(6)months after it executes said contract, a minimum of sixteen

(16)hours of passenger assistance training. Said training shall ensure that the employee possesses a general knowledge and understanding of working with public, to include the proper treatment of customers, including children, senior citizens, disabled persons and others users of the public transportation;

(2)Ensure that each of its employees who work directly with the public complete a passenger assistance training course every year following the initial training mandated by subsection

(1)hereof, of no less than four

(4)hours of training on the proper provision of services, changes in relevant law, changes in applicable technology and the like.

(3)Ensure that no employee who has not completed the training required by subsections

(1)and

(2)hereof works directly with the public.

(4)Provide the Director of Administration with a police clearance for each employee who works directly with the public. COL1/11/2022 CH 3 DEPARTMENTS OF THE GOVERNMENT

(5)Bear the cost of providing the training required by this section.

(b)The Director of Administration shall incorporate the training and certification required by subsection

(a)hereof in all bids and contracts regarding transportation services. Noncompliance by a contractor with said requirements shall be grounds for the termination of such a contract.

(c)The Director of Administration and the University of Guam and the Guam Community College shall cooperate to create the training programs required by subsection

(a)hereof. The University or College shall provide a written certificate to persons who complete said programs, their respective employers and the Director of Administration.

(d)The Director of Administration, through the Division of Public Transportation Services, shall ensure compliance with this section and shall annually assess the contractor’s compliance herewith. The Director shall report on said compliance and shall transmit said report to the contractor, I Maga’lahen Guåhan and I Liheslaturan Guåhan no later than January 30th of each year.